EFFECTIVE APRIL 16, 2019
LAST MODIFY APRIL 16, 2019
Ace Gaming was founded with the goal of developing, connecting people around the world through online entertainment and game applications. We deliver fun and social entertainment experiences for everyone, In pursuit of that goal, we collect and use certain information from users. We are transparent in the use of information that players provide, and especially respect their privacy.
II. Information We Collect and How We Collect It
Information About You That You Share With Us Directly
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us information like:
your e-mail address;
and/or some other information that helps us make sure it’s you accessing your account or helps us improve our services.
We may also let you create a player profile that other Ace Poker players can see. Your player profile may include information like:
your profile photo;
your game username;
links to your profiles on various social networks;
details about the games you play; and/or
a Ace Poker player ID that is created by Ace Gaming and used to identify your game account.
Information You Generate When Using Our Services
For improve quality of services, we’ll collect information about the ways you use and interact with our Services, such as when and for how long you play our games, game features and other players you interact with, purchases you make, progress or levels you achieve, and other gameplay activities.
If you choose to use communication features in Ace Poker Services that allow you to communicate or share information with other players, then we’ll collect information on what is communicated or shared. This includes:
your non-public messages or invitations to other players, made either directly through in-game mechanisms;
your chats with other players through in-game mechanisms.
Addition, We may access in real-time, record, and/or store archives of these communications, comments, photos, drawings, and other user-generated content on Ace Studio's servers to make use of them to protect the safety and well-being of our players; to protect Ace Gaming’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver advertising. Where required by law, we will seek your consent for this.
During your game experience, if you have any purchase in-game for virtual currency or items in a game you play on Ace Poker, our third-party payment processor will collect the billing and financial information it needs to process your charges.This may include your postal address, e-mail address, and financial information. Ace Gaming's payment processors do not share your financial information, like credit card numbers, with Ace Gaming, but they may share non-financial information with us related to your purchases, like your name, billing address, and the items purchased.
Information Customer Support
During the game experience, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address, user name), information about your game play or activity on our Services, and your player ID and/or social network ID number. We will also store the communications you have with our Customer Service team and any additional information in those communications in order to provide support and improve the Services.
Information About You That We Get From Connected Third-Party Applications, Including Social Networks
If you play games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook,Ace Gaming may receive certain information about you from the provider of the third-party application. The information we receive depends on the game you’re playing, the third-party application, your privacy settings, and, if applicable, your friends’ privacy settings on that third-party application.
For example, Ace Gaming may collect and store some or all of the following information from the provider of the connected third-party application:
your first and last name;
your profile picture or its URL;
your user identification number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo;
your friends’ user ID numbers and other public data;
the e-mail address you provided to that third-party application;
your approximate physical location and that of the devices you use to access our Services;
your birthday, age, and/or age range;
information about your activities on or through the connected third-party application;
other publicly-available information on the third-party application; and/or
any other information that you or the provider of the third-party application share with Ace Gaming.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Cookies & Other Automated Information Collection
We, our service providers, and our business partners use these cookies and other similar technologies to collect and analyze certain kinds of technical information, including:
the type of computer or mobile device you are using;
platform type (like Apple iOS or Android);
your operating system version;
your mobile device’s identifiers, like your MAC Address, Apple Identifier For Advertising (IDFA), and/or Android Advertising ID (AAID);
application performance and de-bugging information;
your browser type and language;
referring and exit pages, and URLs;
the number of clicks on an app feature or web page;
the amount of time spent on an app feature or web page;
pages viewed and the order of those pages; and/or
game state and the date and time of activity on our Services.
In some cases, we will connect the above information with your social network ID or user ID.
If you play games on a mobile device, in addition to your device identifiers (described above), we may also collect:
the name you have associated with your device;
your country & language;
your specific geolocation (with your permission);
information about the games of Ace Gaming and other third-party apps you have on your device.
Information By Other Sources
We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.
We will respond to you about sources of information, anytime when we receive a request from you.
III. Your Rights and How to Access, Update, and Manage Your Personal Information
If you are located in the UK or European Countries, you have the following data protection rights:
You can access or request deletion of your personal information by submitting a request through Contact Us.
You can correct or update your personal information, object to the processing of your personal information, ask us to restrict the processing of your personal information, or request the portability of your personal information.
You can opt-out of marketing communications we send you by following the instructions in “Opting Out of Promotional Communications from AcePlay” below.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
Accessing and Deleting Personal Information Held by AcePlay
To review and update personal information associated with your AcePlay player profile in certain games, visit the “settings” page in that game.
If you want to review or delete personal information associated with your game account data, please submit a request through Contact Us.
For deletion requests, we will take reasonable measures to delete your personal information from our records. If you have sent content through or posted content on the Service, we may not be able to delete it. We will keep certain records (e.g., personal information relating to payments or customer service matters) where we need (and have rights) to, such as for legal or accounting purposes. We’ll also keep information in order to exercise, defend, or establish our rights.
Managing Personal Information We Receive From Third-Party Applications / Platforms And From Your Mobile Device
To manage the information AcePlay receives about you from a third-party application or platform where you play our games, like Facebook, Apple, Google, or Amazon, you will need to follow the third-party application’s instructions for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here.
Opting Out of Promotional Communications from AcePlay
If you want to stop receiving push notifications, which are messages an app sends you on your mobile device even when the app is not on, you can turn off push notifications by visiting your mobile device’s “settings” page. Many of our games also offer the ability to turn off push notifications in the in-game “settings” page.
Opting Out of Third-Party Behavioral Advertising
If you are interested in more information about behavioral advertising and your choices to prevent behavioral web and mobile web advertising from third parties, you may visit the following websites:
Network Advertising Initiative Consumer Opt-Out Page or the Digital Advertising Alliance Opt-Out Page for U.S.-based advertising; and
Your Online Choices website for EU-based advertising.
If you do not want to receive behavioral in-application advertisements from third parties that relate to your interests on your mobile device, you may adjust the ad tracking settings on your device (such as turning on “Limit Ad Tracking”). You can also reset the “Advertising Identifier” (such as an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to your previous “Advertising Identifier.” Further, depending on the platform provider (such as Apple or Google), you may be able to download apps, such as the Digital Advertising Alliance’s “AppChoices” app, that offer to provide you with control regarding the collection and use of cross-app data for behavioral advertising.
All of the opt-out tools described in this subsection are provided by third parties, not by AcePlay. AcePlay does not control or operate these tools or the choices that advertisers and others provide through these tools.
Please note that you may still receive third-party advertisements in AcePlay’s Services after using these opt-out tools, but the advertising you see may be less relevant to your interests.